August Hendrie Advisory
Website Policies, Terms of Use and Privacy Statement
Effective Date: 28 July 2026
Website Disclaimer
The information published on this website is provided for general information only.
While every reasonable effort is made to ensure information is accurate and current, August Hendrie Advisory makes no representation or warranty regarding the completeness, accuracy or suitability of any information contained on this website.
Information published on this website should not be relied upon as legal, medical, psychological, financial or clinical advice.
Nothing on this website creates:
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a solicitor-client relationship;
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a therapeutic relationship;
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a clinician-patient relationship; or
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any other professional relationship.
Professional advice should always be obtained that is appropriate to your individual circumstances.
Professional Indemnity
As a member of the Australian Association of Social Workers (AASW), Richard is covered by professional indemnity and public liability insurance through the Association's member insurance scheme, subject to the policy's terms, conditions and scope of cover.
Clients can engage August Hendrie Advisory with confidence, knowing services are delivered in accordance with recognised professional, ethical and governance standards.
Scope of Services
August Hendrie Advisory provides independent consultancy and advisory services including, but not limited to:
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lived experience leadership
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governance and strategic advice
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co-design and implementation
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research and evaluation
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policy advice
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workforce development
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speaking engagements
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facilitation and panel moderation
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independent reviews
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advisory reports.
Unless expressly agreed in writing, services do not include:
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legal representation
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psychological counselling
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clinical treatment
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case management
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advocacy for individual disputes
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therapeutic services.
Intellectual Property
Unless otherwise stated, all material appearing on this website—including text, reports, graphics, photographs, branding, logos and original content—is the intellectual property of August Hendrie Advisory.
No material may be reproduced, copied, distributed, adapted or commercially used without prior written permission.
Clients retain ownership of their own documents supplied to AHA.
Unless otherwise agreed in writing, copyright in reports, frameworks, presentations and original consultancy materials produced by AHA remains with August Hendrie Advisory.
Limitation of Liability
To the maximum extent permitted by Australian law, August Hendrie Advisory excludes liability for any loss, damage or expense arising directly or indirectly from the use of this website or reliance upon information contained within it.
Users remain responsible for obtaining independent professional advice where required.
Nothing in these Terms excludes rights that cannot lawfully be excluded under the Australian Consumer Law.
External Links
This website may contain links to external websites.
These links are provided solely for convenience.
August Hendrie Advisory does not endorse, control or accept responsibility for the content, privacy practices or accuracy of third-party websites.
Privacy Statement
August Hendrie Advisory is committed to protecting your privacy and handling personal information responsibly.
Information We Collect
We may collect:
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your name;
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organisation;
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email address;
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telephone number;
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postal address;
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information provided through enquiries;
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documents voluntarily supplied;
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website usage information;
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analytics data.
You are under no obligation to provide personal information; however, doing so may be necessary for us to respond to your enquiry or provide consultancy services.
How We Use Information
Information may be used to:
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respond to enquiries;
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provide consultancy services;
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prepare reports and proposals;
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communicate regarding projects;
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issue invoices;
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administer our business;
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improve our website;
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comply with legal obligations.
We do not sell or trade personal information.
Disclosure
Personal information will only be disclosed:
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with your consent;
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where reasonably necessary to deliver services;
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where required or authorised by law.
Security
Reasonable steps are taken to protect personal information from unauthorised access, misuse, loss or disclosure.
Information may be stored electronically using reputable Australian or international cloud service providers with appropriate security safeguards.
Cookies and Analytics
This website may use cookies and website analytics to understand visitor behaviour and improve user experience.
These services generally collect anonymous usage information.
Users may disable cookies through their browser settings.
Access and Correction
You may request access to personal information held about you or request corrections if information is inaccurate.
Requests should be made using the contact details below.
Accessibility Statement
August Hendrie Advisory believes accessibility is fundamental to inclusion.
We strive to ensure our website and communications are accessible to as many people as reasonably possible.
Where practicable we aim to:
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write in clear, plain English;
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use logical headings and page structure;
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maintain readable typography;
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provide appropriate colour contrast;
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include alternative text for images where appropriate;
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minimise unnecessary visual complexity;
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support keyboard navigation where the website platform permits.
Alternative Formats
Reasonably practicable alternative formats are available upon request, including:
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Microsoft Word
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accessible PDF
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plain text
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large print.
If another format would better meet your needs, we will endeavour to accommodate reasonable requests.
Reasonable Adjustments
Reasonable adjustments can be discussed for consultancy engagements, workshops, speaking events and meetings.
Consultancy Terms
Unless otherwise agreed in writing:
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quotations are valid for 30 days;
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payment terms are 14 days from invoice;
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travel and accommodation are additional where applicable;
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project timeframes commence upon acceptance and receipt of required documentation;
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work may be paused where requested information has not been supplied;
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urgent work may attract an additional fee by agreement.
Cancellation of confirmed engagements within seven days may incur reasonable costs already committed, including travel or preparation.
Confidentiality
Information supplied by clients is treated confidentially unless:
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disclosure is authorised;
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disclosure is required by law; or
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disclosure is necessary to prevent serious and imminent harm.
Contact
August Hendrie Advisory
Email: richard@augusthendrie.com
© 2026 August Hendrie Advisory. All rights reserved.